FREQUENTLY ASKED QUESTIONS
Be in the know.
Q: Why is our product not free?
A: We realize that there are many low cost and sometimes free (if you don’t mind some branding/advertising on the page) digital publishing solutions out there. While they are good values and simple, they are also “one size fits some” solutions. The companies that provide these solutions are essentially providing a pre-built system to convert your PDF into a digital edition. Dirxion, however, provides a more complete digital offering. Their ending point is our starting point to creating a more expansive, fully featured digital component out of your PDF files. With the ability to enhance your PDF content with audio, video, animation, hyperlinks, social sharing tools, variable pricing (and much more!), Dirxion turns the simple act of browsing a publication into an engaging and interactive experience. Not to mention, we offer superior customer service, and will work with you throughout the life of your publication to reach the goals of your digital edition.
It won’t be long before page flippers alone become the dinosaurs of the digital age!
Q: Can we host our own digital publication?
A: Although with the proper server this is a possibility, over 95% of our customers elect for us to host their digital publications. It keeps the maintenance and upgrade workload off of our customers’ plates and on Dirxion's. When Dirxion hosts the digital publication(s), it is transparent to the customer and allows the digital publications to be served at an optimal speed with the ability to track a variety of usage components.
Q: Do you outsource your work overseas?
A: No. Dirxion is a privately held company with over 90 employees. We take pride in developing and producing all of our digital publications at our office in St. Louis, Missouri.
Q: Do you service international customers?
A: Dirxion provides digital publications for over 230 publishers worldwide. Our digital directories, catalogs, magazines, guides, journals and journals can be presented in a number of different languages. This has proven extremely helpful not only for our international customers, but also for US-based companies that want to reach an international audience.
Q: How do yellow page publishers make money online?
A: Dirxion has consulted with many publishers and has a proven model for driving revenue toward the online directory. Our publishers are actively selling banners, video, flash ads, and audio hotspots. We can assist most publishers in training their sales teams on product usage and upgrade sales.
Q: What does the customer need to provide to Dirxion in order to begin creating the digital publication?
A: High resolution PDFs in a single page layout.
Q: Can we customize the digital catalog?
A: Your branding is your identity. We have a lot of flexibility in terms of customization.
Q: Will my sticky notes be erased when I clear my cookies?
A: No, you will not lose any of your notes when clearing your cookies because our sticky notes and notes manager are not cookie-based.
Q: What changes when viewing a different language interface?
A: All of the text in the image-based table of contents, navigational tools, digital product overview / instructions and help file will change to reflect that particular language. We do all of the translating, so there will be no work on your end.
Q: Will my digital catalog shoppers have to click on a product SKU number to connect to my e-commerce site?
A: That is one available option. However, you can also elect to link product images directly to your e-commerce site.
Q: Are your digital editions BPA compliant?
A: Dirxion has been certified by and is a member of BPAWW. We provide services to publishers that will allow them to alert subscribers to new editions of their magazine.
More About Us
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Because nothing quite explains our product like itself.
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